Our mission is simply to provide quality and safe medical service. Quality Assurance is a concurrent activity that begins on the day we start operation. The growth and reputation of our Hospital depends upon our satisfied patients, who are one of our important assets. Thus, our mission is to render dependable, cost-effective, high-quality medical service and full safety to our patients.
Years ago, our vision was to be one of the leading and highly-recognized medical service providers in the Holy Makkah area. Thru dedication and hard work plus continuous education, we managed to achieve this goal.
As we continue to service humanity, our vision now is to be recognized as one of the leading medical institutions in the kingdom and to keep our active involvement on healthcare quality and safety issues and to be internationally-accredited.
We are committed to upholding the values of the institution, with emphasis on the following:
SERVICE: We believe that the patient's needs are critical. Therefore, we provide quality service by meeting the needs of our patients.
QUALITY: We believe that there is always room for improvement. Therefore, we continuously strive to improve the quality of our service.
COLLABORATION: We believe that quality is everyone's job. Therefore, we share the responsibility of improving quality to provide the best possible service to our patients.
RESPECT: We believe that people want, need and deserve respect. Therefore, we respect our patients and respond to their needs with courtesy.
DIVERSITY: We believe that there is value in differences. Therefore, we value the uniqueness of all individuals.
TEAMWORK: We believe that supporting others contributes to success. Therefore, we model and encourage teamwork and cooperation within our department, as well as within our institution.
PATIENT RIGHTS: We believe that patient rights must be clearly identified and respected. Through on-going personnel education of the patient rights, we hope to reach this goal.